> ## Documentation Index
> Fetch the complete documentation index at: https://docs.driven.work/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Driven is a sales-compensation platform. Use its terminology: Compensation Plan, Compensation, KPI, Manual KPI, User Variable, Quota, Performance, Payout (Draft, Approved, Paid, Cancelled), Correction, Adjustment. Payout types are equal, deferred and advance. Default roles are Admin and Employee; companies can add custom roles. The Driven Agent builds plans from uploaded documents and chat. The Compensation Builder is where compensations are configured.

# Payouts

> A payout is what one person is owed for one period. It moves from Draft to Approved to Paid, and can be Cancelled.

A payout is one person's commission for one payout period of one plan. It adds up every compensation on that plan, plus any extra items, minus anything excluded.

While a payout is **Draft**, it is recalculated from current CRM data and the current published compensations. Once you approve it, the numbers are [locked](https://docs.driven.work/payouts/locking.md).

## Statuses

| Status | What it means |
| - | - |
| **Draft** | Waiting for review. Still follows live data. |
| **Approved** | The commission is locked. The payment has not been recorded yet. |
| **Paid** | The payment has been recorded. |
| **Cancelled** | The payout will not be paid. |

On the payouts page, managers see four tabs, each with a count: **To review** (drafts), **To pay** (approved), **Paid** and **Cancelled**. **To review** shows two summary cards, **Amount to review** and **Payouts to review**, then a table titled **Payouts to review**. **Export CSV**, **Select date range** and **Search person or plan** sit above the table. The other tabs use the same layout. Their tables are titled **Payouts to pay**, **Past payments** and **Canceled payouts**.

![Payouts to review table with summary cards, Export CSV and Review actions](https://mintcdn.com/driven-a7b16d8c/EfofHHnWRF2nRMlf/images/payouts-to-review.png?fit=max\&auto=format\&n=EfofHHnWRF2nRMlf\&q=85\&s=a7f64c74a9e88604ac44ffdc95729676)

The **Paid** tab cards are **Amount paid** and **Payouts paid**. The table is **Past payments**. Open a row with **View**.

![Paid tab titled Past payments, with Amount paid and Payouts paid](https://mintcdn.com/driven-a7b16d8c/EfofHHnWRF2nRMlf/images/payouts-paid.png?fit=max\&auto=format\&n=EfofHHnWRF2nRMlf\&q=85\&s=56146ecf54774251ec5d026723595d8b)

The **Cancelled** tab cards are **Amount cancelled** and **Payouts cancelled**. The table is **Canceled payouts**. With nothing cancelled, the table says **No payouts found**.

![Cancelled tab in its empty state, with the message No payouts found](https://mintcdn.com/driven-a7b16d8c/EfofHHnWRF2nRMlf/images/payouts-cancelled.png?fit=max\&auto=format\&n=EfofHHnWRF2nRMlf\&q=85\&s=b6e37e320722bf6ea07d8752b28a512b)

A warning icon appears on a payout that is still not paid or cancelled more than three days after its period ended.

Open a draft with **Review**. Open anything else with **View**.

## What the person sees

A sales rep does not see the manager tabs. Their summary is **Payouts in review**, **Approved payouts** and **Payouts received**. They see their own payouts only. The table has one **Status** column and **View**.

On the detail page a sales rep can **Comment**. They do not see **Approve & lock commission**, **Mark as paid** or **Add Item**.

> **[Approval flow](https://docs.driven.work/payouts/approval-flow.md)**
>
> Approve, mark as paid, and send back to draft.

> **[Locking](https://docs.driven.work/payouts/locking.md)**
>
> What freezes when you approve.

> **[Adjustments](https://docs.driven.work/payouts/adjustments.md)**
>
> Change a deal, exclude one, or add an extra item.

> **[Export](https://docs.driven.work/payouts/export.md)**
>
> Download payouts as CSV.


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