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Approval locks the payout. Approved, Paid and Cancelled payouts stay as they were at that moment. A Draft does not. It still follows current deals and the current plan. On a locked payout you still see the status, the compensation breakdown and the deals that counted. Comment is the only action.
Paid payout with the compensation breakdown and Comment as the only action

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What stays fixed

The amount you were approved for does not change if, later:
  • A deal is edited in the CRM, or a new deal would have counted
  • The formula, KPI, filter or quota is changed
  • Your base salary or another user variable is changed
That is what makes an approved payout a record of what was agreed. Comments still work, and they do not change the amount. If a plan change should have changed what you were paid, the difference can be added to a later payout. The locked payout stays as it was. Your admin decides that when they publish the change. See Corrections.

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Back in review

An admin can send an Approved payout back to draft. The lock is removed and the amount is calculated again, so it may change. You are told when that happens. A Paid payout stays locked.
Last modified on October 27, 2026