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Approved, paid and cancelled payouts do not change when you edit a compensation. See Locking. If the new rules would have paid a different amount, Driven does not guess. It shows you the difference and asks what to do with it. That difference is a correction. A correction is created when you publish a compensation change that touches locked payouts, or when you change a user variable that those payouts used. The locked payout itself stays as it was approved. A positive correction means the person was underpaid. A negative correction means they were overpaid.

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Review and publish

Click Review & Publish on a compensation that already has locked payouts. The dialog has three steps.

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AI Check

Driven reads the compensation for common problems, such as quotas that are turned on but empty. You can go back and fix them, or continue.

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Review Changes

This step only looks. Nothing is saved yet. The heading tells you how many people are affected, for example Your formula change affects 4 reps who were already paid. Summary cards are:
  • People affected, people whose net difference is not zero
  • To recover, the sum of what people were overpaid
  • To pay out, the sum of what people are still owed
The table has one row per person and period: Example. Q1 was approved at 8% and the person was paid €8,000. You change the rate to 10%. Should be paid is €10,000. Delta is €2,000. Someone whose differences cancel out to zero is not listed. The underlying per-payout differences are still recorded, so a later payout can settle them.

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Settle Difference

Choose recovery method per rep. Same for everyone applies one method to all. Add to next payout will not take a payout below zero. If a clawback is larger than the next payout, the payout becomes zero and the rest stays outstanding until a later payout can absorb it. Save & Publish saves the compensation and the corrections together. If you cancel, neither is saved. If nothing needs a correction, the last button is Skip & Publish, or Publish anyway when the AI check found issues you chose not to fix.

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Where the correction shows up

The correction is not edited onto the old payout. It is settled when a later payout is approved. On that later payout, the person sees the settlement in the compensation breakdown, with the period it comes from and a signed amount. A top-up is added to the payout. A clawback is subtracted. The payout total already includes it. Only the oldest draft payout in a series shows the settlement it is about to apply. Once you approve it, the settlement is fixed. See Approve payouts. Changing a user variable outside the builder opens the same kind of review, titled Review changes, before the new value is saved.
Last modified on October 27, 2026